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Privacy Policy

1.COLLECTION OF INFORMATION

Viennois automatically collects information you give us when you sign up, use, request information about our services, or otherwise communicate with us through the internet. That information includes:

  • your full name
  • shipping and billing address
  • phone number
  • email address
  • credit card number

Viennois may receive information about you from other sources. We may also buy marketing information from others to help us better inform you about new products or services that we think will interest you.

2.USE OF INFORMATION

Generally, Viennois uses your information for:

  • processing orders
  • billing purposes
  • keeping you informed about your order status
  • statistical purposes
  • improving our site and its performance
  • serving ads
  • notifying you of products or special offers that may be of interest to you

3.PRIVACY OF INFORMATION

Privacy of information about our customers is of utmost importance to us, and therefore, we strive to protect it and keep it confidential. Viennois does not sell, rent or lease your information to third parties without your consent. Viennois will only disclose your information to third parties as necessary to:

  • complete a transaction
  • perform a service on our behalf
  • perform a service that you have requested

For example, we must release your credit card information to the card-issuing bank to confirm payment; and provide your address and telephone information to the delivery service to deliver the products you ordered. Viennois does not allow them to use your information for other purposes. As mentioned previously, your personal information is only shared with Viennois and our service providers.

4.COOKIES

What are cookies? Cookies are small files placed on your computer's hard drive by a website when you visit to identify your computer and record your preferences and other data about your visit so that when you return to the website, the site knows who you are.

When you use our website, Viennois will store cookies on your computer in order to facilitate and customize your use of our site.

*Viennois uses cookies to collect information so that we can determine how to improve our site by seeing which areas, features and products are most popular, to improve the site experience, and to complete transactions you have requested.

5.WEBSITE RECORDING SERVICE

Our website may use a website recording service, which may record:

  • mouse clicks
  • mouse movements
  • page scrolling
  • any text keyed into website forms

Data collected by such a service is used to improve our website usability. The information collected is stored and used for aggregated and statistical purposes only, and is not shared or passed to any other third party company/service.

6. CHANGES IN PRIVACY POLICY

If Viennois makes any changes to our Privacy Policy, they will be posted in this document so that you will always know what information we gather, how we might use it, and to whom we will disclose it. Your continued use of our site constitutes your acceptance of any alterations. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being updated unless we tell you otherwise.